Shipping Policy

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Shipping Insurance

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Return Policy

Returns and Exchanges
We will refund or exchange any stock item sold from our showcase within 30 days of purchase, as long as it was not worn or altered from its original showcase condition. Items must be returned in the original gift box with all warranty cards, instructional books, and gemological report papers intact and in good condition. Special orders, custom items, and altered items are non-returnable.

Custom Work
All custom jewelry is nonrefundable and requires a 30% deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

Pre Owned Policy

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