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If, within 15 days after receipt of your purchase you are not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked All Free Gifts with purchase must be returned with products that are to be refunded Refunds are not granted to products that are not returned with the free gift.
If your item was delivered with a diamond certificate and that certificate is not returned, you may be liable for the $250 replacement cost Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination Once we receive your returned item and it is accepted, your refund or exchange will be processed in just a few days.
Upon receiving your return, the item will be reviewed by our Quality Assurance Department. . Source
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